“Change is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change”                             
Charles Darwin

“Data is directional, Change is emotional”
Dan Feliciano (GE MBB)
“Uncertainty and mystery are energies of life. Don't let them scare
you unduly, for they keep boredom at bay and spark creativity”  
R.I. Fitzhenry
"Anyone can make the simple complicated. Creativity is making the complicated simple."
Charles Mingus

"The world is moving so fast these days that the one who says it can't be done is generally interrupted by someone doing it."
Harry Emerson Fosdick
"Failure is simply the opportunity to begin again, this time more intelligently."
Henry Ford

"Never mistake knowledge for wisdom. One helps you make a living; the other helps you make a life."
Sandra Carey
"No great discovery was ever made without a bold guess."
Isaac Newton

"Control without action is simply a hobby."
Kauru Ishikawa

“ Problems breed problems and the lack of a disciplined method of openly attacking them breeds more problems."
Philip Crosby

“An old error is always more popular than a new truth."
German Proverb

"You can't do today's job with yesterday's methods and be in business tomorrow."
"We are what we repeatedly do. Excellence, then, is not an act, but a habit." 
“Change is disturbing when it is done to us, exhilarating when it is done by us”
Rosabeth Moss Kanter, Harvard Business School

"Survival is not compulsary. Improvement is not compulsary, but improvement is necessary for survival"
W. Edwards Deming
“To achieve Quality there is no substitute for knowledge”
“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”
 Jack Welch
 “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”
William A. Foster
"Once we accept our limits, we go beyond them" Albert Einstein
"Impossibilities are merely things which have not yet learnt"  Charles W. Chestnutt
"A stumble may prevent a fall"  Proverb
"While all can see the tactics by which the battle is won, none can see the strategy by which the enemy is defeated"  Sun Tzu, The Art of War
" When we quit thinking primarily about ourselves and our own self-preservation, we undergo a truly heroic transformation of consciousness"   Joseph Campbell

Process Design & Improvement

The Lean Construction Journal in a 2009 white paper shows the ratio of non-value-added or wasteful activities in a typical construction project at 55% to 65%.  More typically, most organizations have an equivalent of 30% of their revenue that is hidden in waste, error, rework, fixing mistakes, and other non-value-added activities. Even if your organization is financially healthy, wouldn't you want to regain some of that 30%?

Our extensive experience in process management is drawn from application of Lean, Six Sigma, TQM, Crosby and EFQM model, ISO standards and related tools and best practices in hundreds of projects. Our active knowledge search and ongoing involvement in the Quality and optimization field is part of our commitment to ensure the most up-to-date information is transferred to our clients.

Our services in the area of Process Design & Improvement include but are not limited to the following:

  • Business case development for improvement initiatives 
  • Process audit, and evaluation of its capability and cost
  • Process management training (Six Sigma and Lean)
  • Designing new processes
  • Process mapping
  • Voice Of the Customer (VOC) capture and integration
  • Process metrics definition
  • Process streamlining and integration
  • Process benchmarking (comparing how well your process perform with respect to best/its class)

For information on project cases and to discuss your specific needs please contact us.

Some Explanations and Benefits

Application of Lean Sigma - Case studies